ULB provides year-round support to its students through the Student Social Service (Service social Étudiants), offering financial aid, scholarships, various discounts, and student job opportunities. Additionally, it provides information on students' rights, guides them to appropriate services, and assists with external administrative processes, helping manage student life and address temporary challenges.
Missions
Access to information
Promotion of social rights
Democratization of access to higher education
Prevention and development of social policy
Support for students in difficulty
Assistance with registration for future refugee students (ULB Welcome Desk for Refugees)
Services and Support
Reduced tuition fees
Financial aid and free ULB Sports card
€2 Meals for Students in Need
To support students facing financial difficulties, ULB offers Smart and vegetarian meals at a reduced rate of €2.
Eligibility:
• Bachelor's, Master's, or AESS students can access this offer.
• If you already receive a reduced tuition fee, you automatically qualify by showing your ULB student card.
Applying for the discount:
• If you need (temporally) financial support, request the discount via the MonULB portal:
1. Visit MonULB
2. Navigate to "Mon secrétariat virtuel," then "Ma situation financière," and select "Ma réduction aux restaurants universitaires."
3. Submit your request.
4. The discount will be applied after an average processing time of 2 business days.
Where to get €2 meals:
• Chez Théo (Solbosch)
• Au Forum (La Plaine)
• Aux Presses (Erasme)
Show your ULB student card at checkout.
All restaurants have free water fountains.
€4 Meals at Cafet1070
Enjoy a healthy, hot meal from Monday to Friday at lunchtime (arrive by noon at the latest).
How to Access:
• Register in advance using this form.
• Visit any of the 5 Cafet1070 locations with your ULB student card.
Reservation Details:
o Make reservations on Fridays and Mondays from 9:30 am to 11:45 am, or online.
o Order your meal for the next week on-site.
Menu information:
• On-site meal: Includes soup, main course, dessert, drink, and coffee.
• Takeaway meal: Includes soup, main course, and dessert.
• Monthly Menu: Posted in restaurants and available by email at social@anderlecht.brussels
Note: If you can't go to the restaurant, notify "Social Affairs" via email at social@anderlecht.brussels or call +32 (0)2 558 08 40.
For more details, go to this link.
Various
Special funds for financial support (only in French)
Support for transgender students
Priority access to ULB housing: If recognized by the student social services, you might qualify for ULB housing, which has a limited number of spots. Please note that the application period for priority access for the 2025-2026 academic year will open in March 2025, as requests for the current year closed on April 30, 2024.
Status of student with fewer opportunities (AMO): The student social services collaborate with ULB's Mobility Service to grant the status of student with fewer opportunities to AMO scholarship recipients. For details, reach out to AMO-sse@ulb.be
Additional services for ULB students include a social grocery store, medical services, psychological support and family planning.
Welcome Desk for Refugees
The Welcome Desk for Refugees provides individual support to refugee students before, during, and after their registration at ULB. It assists with administrative support, French and English language learning, understanding the Belgian academic system, and finding housing.
Who Can Access the Welcome Desk for Refugees?
Asylum seekers in Belgium
Beneficiaries of subsidiary protection
Those granted refugee status in Belgium from January 1 of the year prior to the academic year of registration
Location Welcome Desk for Refugees
Solbosch Campus, Green area, Building M, Level 4, Office M.4.103.
Phone +32 (0)2 650 20 24
Email address deskrefugees@ulb.be
Office hours: Appointments are available on request Tuesday afternoons from 1:00 pm to 4:00 pm, and exceptionally Thursday afternoons from 1:00 pm to 4:00 pm between April and June.
Webpage : You can find more information here.
Location Student Social Services
Solbosch Campus, Green area, Building M, Level 4
Phone +32 (0)2 650 20 14
Email address sse@ulb.be
Office hours
Phone Support:
Monday & Wednesday: 10:00 am - 12:00 pm and 1:30 pm - 4:00 pm
Tuesday & Thursday: 1:30 pm - 4:00 pm
Administrative Support (questions and file follow-up):
Monday & Wednesday: 9:00 am - 12:00 pm and 1:00 pm - 4:00 pm
Tuesday & Thursday: 1:00 pm - 4:00 pm
Social Support:
Monday: 9:00 am - 1:30 pm and 12:00 pm - 2:30 pm
Tuesday & Wednesday: 1:00 pm - 3:30 pm
Thursday: 9:00 am - 11:30 am and 1:00 pm - 3:30 pm
Webpage You can find more information here.
Support for students with specific needs
ULB students with specific needs can obtain the ‘Étudiants à Besoins Spécifiques (EBS)’ status at the university. For more details on how to apply, please visit the provided link or contact the EBS team via email. Each ULB faculty also has EBS faculty coordinators available for contact.
As a VUB guest student, you will also need to apply for the ‘ReFlex’ status. A comprehensive guide for applying for this status at the partner institution is available here. Please note that the deadlines are different from those at ULB!
ULB is committed to ensuring accessibility across its campuses, especially for individuals with reduced mobility. The online access guide provides detailed and searchable information about each university building, including disabled parking spaces, elevators, and accessible restrooms. All relevant information is available here.
InfOR-Études Service
Information desk
Need info on studying at ULB? The information desk:
o Answers questions about programs, university life, and services.
o Provides brochures and details on events like open days.
o No appointment needed; individual meetings can be arranged after reviewing your questions.
Orientation desk
Unsure about your study choice? The orientation desk:
o Offers initial support and listens to any difficulties.
o Helps you start reflecting on your study choice.
o Allows you to schedule a personalized follow-up appointment.
Open to everyone, free of charge.
Location InfOR-Études
Solbosch Campus, Magenta area, Building S, Level 4, Office S.4.102
Phone +32 (0)2 650 36 36
Monday: 9:30 am - 12:00 pm and 1:30 pm - 4:00 pm
Tuesday: 9:30 am - 12:00 pm
Wednesday: 9:30 am - 12:00 pm and 1:30 pm - 4:00 pm
Thursday: 9:30 am - 12:00 pm and 1:30 pm - 4:00 pm
Friday: Closed
Email address infor-etudes@ulb.be
Office hours
Monday: 9:30 am - 12:00 pm
Tuesday: 9:30 am - 12:00 pm
Wednesday: 9:30 am - 12:00 pm and 1:30 pm - 4:00 pm
Thursday: 9:30 am - 12:00 pm and 1:30 pm - 4:00 pm
Friday: Closed
Webpage
You can find more information here.
Individual Orientation:
Free individual orientation appointments are available in person or via Teams.
How to book:
• Access the appointment booking platform here and book an appointment using your ULB email address and phone number. Only available slots for the next 14 days are displayed. If no slots are available, email orientation@ulb.be with your name, first name, study year and program, preferred availability and phone number.
• Choose an in-person (Solbosch campus only) or remote appointment.
• Receive a confirmation email with the Teams link or office details.
Location Individual Orientation
Solbosch Campus, Blue area, Building P4, Level 2, Waiting Room (left after the stairs)
Email address orientation@ulb.be
If you encounter difficulties registering on the platform, consult the tutorial here (only in French).
Student jobs
ULBJob is the primary platform for job listings aimed at students who need to supplement their income. It, along with ULB InfOR-Emploi, features job opportunities in various fields such as childcare, tutoring, administrative roles, and IT. If you need to take time off during exam preparation, you may be eligible for an allowance to compensate for lost earnings.
To find a job at ULB, visit the ULB Career Center and log in with your ULB email address. For job opportunities outside ULB, check student.be.
Are you interested in tutoring? If you’re a student passionate about sharing knowledge and looking for a meaningful job, consider becoming a tutor. You can provide weekly support to secondary and primary school students starting from your first year. Learn more at Schola-ulb.be.
Note: To work as a student in Belgium, specific conditions must be met. For EU citizens, registering with the municipal authority and having a ULB student card is sufficient. Non-EU students must apply for a work permit. For more details about working as a student in Belgium, visit the Studentatwork website.
