Knowing who to call when something goes wrong can make all the difference. Below you will find the main ULB and Belgian emergency and support contacts. Save the most important numbers in your phone.
EMERGENCY ON A ULB CAMPUS
If you experience or witness a medical emergency, accident, assault, fire or other serious incident, or discover a suspicious object on a ULB campus, contact ULB Security immediately. The service is available 24/7.
From a mobile phone: +32 (0)2 650 26 14
From a ULB landline:
7 – Solbosch, La Plaine, Parentville and Gosselies
8888 – Erasme
112 – other campuses
You can also use the yellow emergency call boxes on the Solbosch, Plaine and Erasme campuses to contact ULB Security 24/7.
When you call, be ready to explain:
Where? Give your exact location – campus, building, floor and room if possible.
What? Explain what has happened, how serious it is and whether anyone is injured.
Who? Give your name and phone number.
EMERGENCY & USEFUL NUMBERS IN BELGIUM
112 – European emergency number
For an ambulance or the fire brigade. Free and available 24/7 throughout Belgium and the EU.
101 – Police
For urgent police assistance in Belgium. Free and available 24/7.
1733 – Doctor on call
For a medical problem that cannot wait until your own GP is available but does not require an ambulance.
070 245 245 – Belgian Poison Centre
For urgent advice if someone has swallowed, inhaled or come into contact with a potentially toxic substance. Free and available 24/7.
1722 – Storms and flooding
For non-life-threatening assistance from the fire brigade during severe weather, such as storm or flood damage. The telephone number is activated when necessary; the online service remains available.
116 000 – Child Focus
To report a missing or sexually exploited child or seek advice and support. Free and available 24/7.
078 170 170 – Card Stop
To block a lost or stolen Belgian bank or credit card. Available 24/7.
0800 2123 2123 – Doc Stop
To block a lost or stolen Belgian identity or residence card. Free and available 24/7.
Official Belgian emergency numbers
NEED A PHARMACY OUTSIDE NORMAL OPENING HOURS?
Use Pharmacie.be to find the nearest pharmacy on duty (pharmacies de garde/apotheken van wacht) for evenings, nights, weekends and public holidays.
DEAF, HARD OF HEARING OR UNABLE TO SPEAK?
The 112 BE app allows you to contact the Belgian emergency services and automatically share your location. It also offers a chat function when speaking is not possible.
People who are deaf, hard of hearing or have a speech impairment can also contact the emergency services by SMS after registering for the service.
Download 112 BE available for Android and Apple (iOS).
EXPERIENCING HARASSMENT OR SEXUAL VIOLENCE?
CARE supports students experiencing harassment, discrimination, psychological or sexual violence during their studies, including situations involving another student, lecturer, member of staff or internship supervisor.
CARE offers a safe, confidential and independent space to discuss your situation, get support and explore possible next steps.
Contact
CARE
11 Boulevard de la Plaine, 1050 Brussels – ground floor, right-hand corridor
Phone: +32 (0)2 650 45 58
WhatsApp +32 (0)477 65 25 51
Email: care@ulb.be
Opening hours: Monday to Friday, 8 am–5 pm
Prefer to remain anonymous? Use the anonymous contact form.
Need immediate help after sexual violence?
For urgent or specialised support following sexual violence:
Call Alice: +32 (0)2 349 44 22 – if you have experienced sexual violence within the last 7 days, Call Alice can arrange free, anonymous and safe transport to the Sexual Assault Centre at UMC Saint-Pierre. Available 24/7, with designated pick-up points on the Solbosch, Plaine and Erasme campuses.
Sexual Assault Centres: +32 (0)2 535 45 42 – provides free medical, forensic and psychological care 24/7. You do not need to file a police report to receive care.
STOP violence.brussels: +32 (0)486 801 381 or 0800 98 100 – free and confidential support for anyone affected by sexual violence, including psychological and social support and legal information. Available by phone Monday to Friday, 8 am–6 pm.